Q: Why do I need to move my web site? What does website migration involve?
A: The website migration service that our company is offering is free (to a certain extent). We will migrate your website(s) to our next–generation cloud hosting platform without you having to do anything. We know from personal experience that changing web hosting providers can result in lost information and unnecessary network downtime. That’s the reason why we’ll accomplish all that for you for free!We’ve got skilled administrators whose main job is to ensure that your web site functions precisely as it did on your previous hosting platform. Our administrators are well–versed in transferring custom–built web sites, as well as web sites that are based on popular applications such as Joomla™ and WordPress.
Q: How much time will it take for my website to be moved to your platform?
A: While we can’t give you an exact time frame, because there are lots of variables, including the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll give our best to transfer your web site within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).
Q: Do you require anything from me before you start transferring my web site?
A: Yep. We’ll require the name of the site that you wish us to transfer. We will also require a way to log into your present hosting account so that we can get the content pertaining to your web site.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: Your web site will continue to work just like it did before with your old hosting provider. As soon as we are done with the migration, your website will be configured to work on our system and we will alert you to preview it. If everything is functioning properly, all you will have to do is modify the name server records corresponding to your domain. Your site will be migrated over to us without any downtime whatsoever.
Q: Will my old web hosting provider know that I am leaving them?
A: No. We will never touch base with your hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Does it make a difference what platform my current hosting provider is using?
A: We can migrate your site from any hosting provider or any Linux–driven web hosting platform on condition that we can access the Control Panel and there’s FTP access available.The only sites that we cannot migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.