You'll find plenty of cloud website hosting suppliers out there, but most of them are resellers who have minimal resources, particularly in terms of support. A good way to distinguish them is the option to reach the company over the telephone. The level of support that you will receive through this particular way of communication varies depending on the service provider - several of them provide you with experienced telephone support, many others offer basic and customer support only because some issues are more time-consuming and it would be much easier to be resolved through a ticket, particularly when the situation has to be escalated. However, it is good to know that you can get in touch with your hosting provider because there're plenty of small-scale matters that can be taken care of effectively and in a timely manner through a call, not mentioning that you will be able to get additional information for the services even before you become a client.

Phone Support in Cloud Website Hosting

If you decide to obtain one of our cloud website hosting service, you will be able to get hold of our customer support crew over the phone for 14 hrs per day. We can help you select the most suitable package for your websites since we realize that it's better to discuss these issues with a live person. If you already own an account, we can help you with any kind of sales/billing questions as well as general issues, even with some technical matters that do not need a long time or escalation to a system administrator as it'll be more convenient to open a support ticket for time-consuming matters and have the entire correspondence in one place. We have telephone numbers in the US, Great Britain and Australia, so you're able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Servers

Every time you want additional information regarding the Linux semi-dedicated servers that we provide, you're able to call one of the three support phone lines that we have around the world - in the U.S.A., the United Kingdom and Australia. In this way, you are able to check ahead of time whether our solutions are appropriate for your websites. In case you're already our client and you have a semi-dedicated account, you have the option to get in touch with us on the phone for 14 hours daily about any type of billing or common issues. For strictly tech troubles you'll have to employ our ticketing system and contact our tech support as someproblems simply require more time to be resolved, but we can help you on the phone with a lot of minor technical problems as well, saving you the time and efforts.