A 99.9% Server Uptime
The major benefit of creating your very own cloud website hosting system is that you don’t have to be worried about compatibility – you design a given set of software apps in such a way so as to be compatible with a particular set of hardware elements. The outcome is something significantly more stable and reliable, as there are fewer potential chances of failure. We’ve built our cloud hosting system atop tried and tested hardware elements as well as a heavily modified version of SELinux in an attempt to set up a very risk–free environment for your own personal sites.
That is the reason why, with each of our cloud website hosting service packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it is vital that you also set up your own network architecture. That’s the reason why we built a custom internal network in all our data centers. Based on topflight Juniper routers and switches, our internal network allows for hyper–fast data transmission speeds and is also completely redundant.
Therefore, you will take advantage of a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe and in our datacenter in AU, irrespective of which web hosting plan you’ve opted for.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have given our best to curtail all possible risks with our cloud hosting packages and while we offer top–notch customer support, there are times when the client is simply not pleased with what we have to offer. Or he needs to switch to a more powerful hosting solution, like a VPS server or a dedicated server.
That’s the reason why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t completely pleased, we will give you a reimbursement.
24/7 Technical Support
If you happen to manage a web hosting firm, your support engineers are of prime importance. That’s the reason why we’ve conscientiously selected a very skilled team of customer service technicians, each with many years of training behind his back. With their help, we offer 24x7 support with each of our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All support requests are replied to within 1 hour and our average response time is well under 20 minutes!