Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help section integrated into our Web Control Panel. It offers an immense repository with commonly asked questions and in–depth help articles written by our experienced client support team.

  • Top quality support service

  • Tutorial Videos

  • For users who’d rather discover how to take care of a common issue by watching a video lesson, we have added a selection of video tutorials to our Web Control Panel. All the educational video clips are short and easy to grasp. They offer visual demonstrations of different site administration techniques.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 customer service with a sixty–minute ticket response time guarantee. A team of professional technicians will be at your disposal to respond to all the queries that you could have. During non–peak hours, a response will be provided within just twenty minutes.